Last updated: 27 October 2026
This Privacy Policy explains how MS HAIR & SKIN CARE (also known as MS Skin Clinic, "we", "us" or "our") collects, uses, shares and protects personal information through this website (msskinclinic.com) and when you contact us about our dermatology, hair, laser and aesthetic services. It also explains the choices and rights you have.
MS HAIR & SKIN CARE, H-6, Basement, Green Park Main, New Delhi - 110016, operates this website and decides how the personal information described in this policy is used. For any privacy question or request, please use the details in Contact us.
We handle personal information in line with Indian law, including the Information Technology Act, 2000 and the rules made under it, and the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Digital Personal Data Protection Rules, 2025, as their provisions come into force. The DPDP Act and Rules are being brought into force in phases, and most of the obligations and rights they create are scheduled to apply from May 2027. We will update this policy as those provisions take effect.
Our website forms do not ask for your medical history, and we ask that you do not enter detailed health information in them. We will discuss your concerns with you directly during your consultation.
We use your information to:
Contacting you about an enquiry you made, or about your appointment or treatment, is part of providing our service. Messages about offers or new services are promotional. Submitting an enquiry does not mean you have agreed to receive promotional messages for any purpose. You can tell us at any time that you do not want promotional messages, and we will stop sending them.
We use your information with your consent, for example when you submit an enquiry or book a consultation, and for the specific purpose you gave it for. In some cases the law allows us to use information without consent, for example to comply with a legal obligation or to respond to a medical emergency. You can withdraw your consent at any time (see Your rights and choices). Withdrawing consent does not affect anything we did before you withdrew it, and we may still need to keep certain records where the law requires it.
Health information, including your medical history, consultation notes, treatment records and clinical photographs, is especially sensitive. We collect it only to assess, treat and follow up on your condition and to maintain the medical records we are required to keep. Access is limited to the doctors and clinic staff involved in your care and to staff who need it for administration.
Clinical photographs taken to document your treatment are part of your medical record. We will not use your photographs, your treatment details or any statement from you on our website, on social media or in advertising unless you have given separate, specific written consent for that use. This privacy policy is not that consent. You may withdraw such consent at any time, after which we will stop any further use.
Cookies are small files stored on your device. Our website and the services below use cookies and similar technologies:
These tools receive information about your visit, such as the pages you view, your clicks and your device, and an event telling them that an enquiry was submitted, which may include the general treatment category. We have not set up our website to send your name, phone number or health details to these advertising or analytics services. Each provider also uses the information under its own privacy policy.
Your choices: you can block or delete cookies in your browser settings. You can also manage advertising from Google and Meta, and opt out of Google Analytics using Google's browser add-on. Blocking cookies may stop some parts of the website from working properly.
We do not sell your personal information. We share it only as follows:
Some of these providers may store or process information outside India.
We keep personal information only for as long as we need it for the purpose it was collected for, or as long as the law requires. How long depends on the type of information:
When information is no longer needed, we delete it or make it anonymous.
Our website uses a secure (HTTPS) connection, and we limit access to personal information to people who need it for their work. No method of storing or sending information is completely secure, so we cannot guarantee absolute security. If a data breach affects your personal information, we will inform you and the relevant authorities as required by law. If you think your information has been misused, please contact us straight away.
You can contact us to:
We may need to confirm your identity before acting on a request. We will respond as soon as we reasonably can and within the time limits set by law. When the relevant provisions of the DPDP Act and Rules are in force, they will also give you the right to nominate another person to exercise your rights if you die or become incapacitated, and to complain to the Data Protection Board of India if you are not satisfied with our response.
Our website forms are intended for adults. If you are under 18, please ask a parent or lawful guardian to contact us for you. Consultations and treatment for a child require the involvement and consent of a parent or lawful guardian.
Our website links to other websites, such as our social media pages, WhatsApp and Google Maps. Their own privacy policies apply when you use them.
We will update this policy when our practices or the law change. The date at the top shows when it was last revised. If we make an important change, we will highlight it on this page.
For questions, requests or complaints about your personal information, please contact:
MS HAIR & SKIN CARE
Address: H-6, Basement, Green Park Main, New Delhi - 110016
Phone: +91-8826991712 / +91-8800722612
Email: Msskinclinic1@gmail.com